Barrington Primary and Urgent Care (“Barrington Primary and Urgent Care,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the information you provide to us.

This Privacy Policy explains how we collect, use, disclose, and protect information when you visit our website, communicate with us electronically, request information, schedule an appointment, or otherwise interact with our website and online services.

1. Information we collect

Depending on how you interact with us, we may collect information such as:

• Name and contact information
• Telephone number and email address
• Appointment and scheduling information
• Information submitted through website forms
• Information about the services you are interested in
• Health or medical information that you voluntarily provide through forms or communications
• Insurance and billing information when applicable
• Website usage information, including browser type, device information, IP address, pages visited, and other technical information
• Information collected through cookies or similar technologies

Please do not submit highly sensitive medical information through a general website contact form unless specifically instructed to do so.

2. How we use information

We may use information we collect to:

• Respond to inquiries and requests
• Schedule and manage appointments
• Provide healthcare services
• Communicate with you regarding appointments, services, or administrative matters
• Process payments and billing
• Improve our website and patient experience
• Provide information about our services, promotions, educational materials, or events when permitted by law
• Maintain the security and functionality of our website
• Comply with applicable laws, regulations, and professional obligations

Health information that constitutes Protected Health Information (PHI) is handled in accordance with applicable HIPAA requirements and our Notice of Privacy Practices.

3. Protected Health Information

If you become a patient of Barrington Primary and Urgent Care, information we obtain or create in connection with your healthcare may constitute PHI under HIPAA.

Our use and disclosure of PHI is governed by our Notice of Privacy Practices, which describes your rights and our legal responsibilities regarding your health information.

This website Privacy Policy does not replace or supersede our HIPAA Notice of Privacy Practices.

4. Communications

If you provide your telephone number or email address, we may use that information to communicate with you regarding appointments, appointment reminders, follow-up communications, requests or questions you have submitted, billing or administrative matters, and information about our services where legally permitted.

Electronic communications, including email and text messages, may not always be completely secure. Please avoid sending highly sensitive medical information through ordinary email or text unless an appropriate secure communication method has been provided.

5. Cookies and website analytics

Our website may use cookies, analytics tools, pixels, or similar technologies to understand how visitors use our website and to improve website functionality and performance.

These technologies may collect information such as your browser type, device, approximate location, pages visited, and how you interact with our website. We may use third-party website and analytics providers to assist with these functions.

6. Third-party websites and services

Our website may contain links to websites, applications, scheduling platforms, payment processors, social media platforms, laboratories, or other third-party services.

We are not responsible for the privacy practices, content, or security of third-party websites. We encourage you to review the privacy policies of those services before providing information.

7. Marketing communications

Where permitted by law, we may communicate with you about services, educational information, events, or promotional opportunities.

We will not use or disclose protected health information for marketing purposes when HIPAA requires your written authorization unless such authorization has been obtained.

You may request to stop receiving non-essential promotional communications by following the unsubscribe instructions provided or by contacting our office.

8. Information security

We use reasonable administrative, technical, and physical safeguards designed to protect information in our possession. However, no website, electronic transmission, or storage system can be guaranteed to be completely secure.

9. Children's privacy

Our services may be available to minors with appropriate parent or guardian involvement when required. Our website is not intended to knowingly collect personal information from children without appropriate authorization.

10. Your privacy rights

Depending on the nature of the information involved and applicable law, you may have rights regarding your personal information.

Patients also have specific rights concerning their protected health information under HIPAA. These rights are described in our Notice of Privacy Practices.

11. Changes to this Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices, technology, services, or applicable law. The updated version will be posted on this page with a revised effective date.

12. Contact us

If you have questions regarding this Privacy Policy or our privacy practices, please contact the office using the details below.

Important: This website Privacy Policy is separate from the HIPAA Notice of Privacy Practices provided to patients.